Your Cat’s Visit

A few pointers to help you get ready for your cat’s trip to the vet:

COVID-19 guidelines: Contact our staff to find out what steps you need to take before your appointment. The protocol will depend on the current health situation.

  • Bring your cat’s medical record. If you’ve just adopted your pet, don’t forget the documents from the breeder or shelter.
  • Please bring your claim form if you have pet insurance, so the veterinarian can fill it out during your visit.
  • Write down or take a picture of the brand and type of food you’re feeding your pet.
  • Make a list of any supplements, medication or other items you’re giving your pet that didn’t come from our hospital.
  • Take note of their daily routine, including how much they eat/drink and how frequently they urinate/defecate, for our medical team.
  • Do you have any questions for the vet? Please make a list of your questions, and we’ll be happy to answer them!
  • Your vet may want to perform a fecal exam on your pet to look for intestinal worms. In which case, you should bring a fresh thumb-sized stool sample in a Ziploc bag.
  • Please keep your cat in a carrier for their own safety. We can also provide a carrier for a refundable deposit, if needed.
  • Cancellation policy: Our staff does everything they can to give our patients the best care possible in a timely manner. But we also need your help! If you need to cancel or reschedule an appointment, we ask that you give us 24 hours’ notice so we can offer the time slot to another pet that needs care. Please note that if you don’t call ahead, we charge a $75 no-show fee, which must be paid before we can provide any further services.

Some cats may be anxious or stressed during their vet visit.

Here are a few tips to make travelling with your cat easier:

  • Leave their carrier out where they can see it for a few days before their vet visit. Put some treats inside it to attract your cat, and keep the door open so they can go in and out as they please.
  • Synthetic pheromone products like Feliway can help relieve stress and calm your cat when you’re on the go. You can spray the inside of their carrier with it at least 15 minutes before putting your cat inside.
  • Many cats experience motion sickness, but you can manage it by: Placing the carrier on the back seat and anchoring it with seat belts so it doesn’t move around. Covering the carrier door with a towel or light blanket that’s made from breathable material to give your cat a calm, dark environment.
  • Once you get to the hospital, you can wait in the Kitty Corner, our cat-friendly waiting room. Your cat can enjoy a quieter area, away from unfamiliar animals.